The staff here are extremely friendly and accommodating, providing wake-up calls and ironing services, and the hotel's location is conveniently close to everything.

I felt the room was very noisy. You could hear evey step the people upstairs took. I also felt it was very overpriced.

The bed was very comfortable and I liked that there was extra pillows and blankets.

We were on the second floor and had to be moved because kids were jumping off the bed on the floor above us and running like wild kids

It's clean and nice here. They serve warm breakfasts with fresh pancakes and yummy pastries. the staff are all friendly and helpful. 😊

Curtious staff

Staff accidentaly deactivated our room key card and we couldn't get into our room and our towels were not changed out when we left them in a pile to be laundered and replaced

Nice location...nice staff...great breakfast...

Liked everything...but asked for third floor near end...DONT crowd people near each pthet...put room inbetween...arguing next room woke me up....dont crowd me!

Stayed at this place with my grandson, where the rooms were modern and had a nice view, the staff were extremely friendly, and we enjoyed breakfast in the bar.

The employees are friendly, helpful and hardworking

The rooms are not soundproof

Bed and room was pretty nice. Bathroom very clean and presentable

The whirlpool tub when turned on was full of black scum(old mold and mildew)making it unusable. Whenever someone shut the door to their room it was sooo loud it startled you out of sleep, including whichever staff member came to work at 5:00 am and slammed the door twice

The location was absolutely perfect, close to downtown and the beautiful lake. Brand-new and spotless rooms with a jacuzzi tub. The food was great.

The hotel was fairly clean and ideal! Got brand-new and spotless room with king bed as well as a sleeper couch - always come in handy. The location was magnificent - right by downtown and the beach and South Haven downtown area and downtown shops. Furthermore, close to everything.

The staff is what sets this hotel apart. They seem to go out of their way to go the extra mile, and not just once, but every time we visit. Also, the beds & pillows are the very best anywhere!

The breakfast here was awesome – tons of hot food available. The management and staff were not only superfriendly but also excellent! 🌟

We were in town for a wedding and the staff worked to get us in as early as possible to get ready! Thanks!

Location to South Haven downtown area, (bout 5 minutes driving), conveniently located right off I-196, Meijer and Walmart and specialty shops.

The elevator is very noisey - sounds like an old sound track of a space ship. Kinda confusing to figure out how to get to them as you enter from behind the hotel.